Frequent Questions


Question: How much will pool chemicals cost?

Answer: Generally, you should expect to spend approximately $100 per month in chemicals. Of course, this depends on many factors, such as the size of the pool, water temperature, bather load, sun exposure and adequate general maintenance.

Question: How much will it cost to run my pump and filter?

Answer: About $30 - $50 in electric per month, depending on pool volume and pump size.

Question: How often should I run my pump or filter?

Answer: The goal of sizing a pump and filter is to turn over the entire volume of pool water at least once every 24 hour period. If your pump and filter have been sized correctly, this equates to 8 to 10 hours of run time every day.

Question: My neighbor turns his pump on in the spring and doesn't shut it off until fall. Is that o.k.?

Answer: Yes!! Pumps are made to RUN. It's common sense, the more the water is filtered, the more clean it is.

Question: Will installing an inground pool increase the value of my home?

Answer: Yes! Especially if your home has many bedrooms, a family with children may well be looking at homes only with swimming pools. A beautiful, well maintained pool generally helps a home sell faster.

Question: What will happen to my homeowners insurance if I have a pool installed in back yard?

Answer: While some policies are not affected, some do increase. Generally you can expect an increase of $50 to $100 per year. Check with your insurance agent to be sure.

Question: Are you licensed and insured?

Answer: Yes!! Never allow any worker in your yard that is not licensed and insured. Do you know that if you hire an uninsured individual and they are hurt on your property, you (the homeowner) are liable for any accident or injury. We have been installing pools in Jackson and the surrounding areas for over 25 years. We are licensed for swimming pool construction and alteration, as well as general residential builders. Also, we are the only store in the Jackson area that is licensed to add chemicals to your swimming pool.

Question: Which are better, chlorine sticks or tablets?

Answer: Our BioGuard patented Smart Sticks are the only solid chlorine product we recommend for skimmer application. The Smart Stick is the only product that stops dissolving when the flow of water is stopped. Pucks or tablets are not suitable for skimmer application because when the water flow stops, the product continually dissolves, which makes the water super saturated with chlorine. This causes the water to be corrosive, as well as bleach vinyl in front of the skimmer. Chlorine tablets are fine for floaters or automatic chlorinators only!!

Question: What should I do if I have cloudy water?

Answer: You should bring your water in to our store for a complete, state of the art, water analysis. Common causes of cloudy water include: high pH, low sanitizer level, improper or inadequate filtration, or high amounts of TDS (total dissolved solids).

Question: Do I still have to use chlorine with a Nature 2 system?

Answer: Yes. You will still need to shock the pool, but chlorine usage is usually reduced greatly, sometimes up to 75%.

Question: Why do I need to shock my pool?

Answer: Shocking your pool oxidizes (burns out) organic contaminants in the water. Shocking restores water clarity, helps maintain water balance, and gets rid of the contaminants which are irritating to the eyes.

Question: What is calcium hardness, and why do I care?

Answer: It's the amount of dissolved calcium in the water. Water is a universal solvent which has a natural tendency to dissolve everything it touches. If there isn't enough hardness, the pool water will become aggressive, and start eating away or pitting anything it can pool ladders, pump, faceplate screws, etc.

Question: How often should I clean my filter?

Answer: We recommend acid dipping your D.E. filter media every 2 to 3 years. We offer that service at Pool Productions. If you have a sand filter, the sand should be chemically cleaned and degreased every season with our Strip Kwik and Kleen It products. Cleaning the sand improves filtration, thereby decreasing sanitizer use. Sand should be totally changed every 3 to 5 years.

Question: What is pH?

Answer: It measures the acidity or alkalinity of the pool water. pH is extremely important, as chlorine and bromine can only kill bacteria and sanitize water in within a small band on pH. Also, if the pH is out of range, the pool water will be either corrosive or scale forming.

Question: What is total alkalinity?

Answer: Total alkalinity is a buffer for the pH. Having the total alkalinity (TA) with the acceptable range helps keep the pH from getting out of range, thereby preventing corrosive or scale-forming (cloudy) water.

Question: How do I get rid of pool stains?

Answer: First, the type of stain needs to be determined. We sell pool stain identification test kits in our store. If the stain is from metals, it is cured with a metal chelant and sequestering agent. If the stain is organic in origin, an aggressive pool shock and high chlorine levels should be able to lift it. We recommend you bring a water test in to our store, and one of our highly trained water test specialists will recommend the appropriate course of action.

Question: Why does my solar cover last only a couple of seasons?

Answer: Improper water chemistry and sun exposure! High chlorine levels degrade solar covers quickly. When you shock your pool, you should leave the cover off for at least 8 hours. Also, when you remove your solar cover, you should cover it with a UV proof cover (we sell them at Pool Productions), or get it out of the sun! Improper water balance (pH too high or too low) can be a factor, as well. Solar covers are warranted for seam separating (splitting apart) only!

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